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Human Hair Lounge (Brand Of Epitome Exports)

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FAQ

1. What is remy hair?

Remy hair is collected in a manner that keeps all of the strands in one direction from root to tip. Remy hair extensions are stronger, healthier and tangle free as compared to non-remy hair.

 

2. What is non-remy hair?

This hair should be avoided for it is considered waste hair or fallen hair. It is collected from combs, brushes or the floor.  This hair will quickly tangle, matt and have to be discarded. 

 

3. How Wide is the Weft in Inches?

The width of the wefts depends on the length of the hair, the Longer the length, the shorter the width.

 

4. How is the hair length measured?                  

Our straight hair is measured in its natural state, whereas, the wavy or curly hair is measured when stretched.

 

5. What do the terms "bulk" and "wefted" mean?

Bulk hair is loose hair that is used for braiding and many other hair extension styles. We deliver it tied in a bundle ready for use. Wefted hair is hair used for weaving. It is sewn or bonded (with hair glue) into a track ready for the weaving process.

 

6. Why do my shipments get delayed sometimes?

a. Delay in shipments may be due to one of the following reasons:

(i)  Because of unavailability of textured hairs

(ii) Due to postponements of hair auctions.

(iii) Unpredictable Local Climatic Conditions (Rain/ Storm).

(v) Festivals and National Holidays

 

7. What if the hair from wefts shed?

Machine wefted products sent by us are stitched using 3 HEAD WEFTING MACHINES, then glued and additionally stiched. Therefore there is no way that the hair will shed until and unless somebody does it on purpose.

 

8. Do you offer wholesale pricing?

Yes wholesale pricing is available to any order more than 3kgs.

 

9. Can I cancel or make changes to an order?                                              

Once an order is placed, it is immediately entered into our processing program, and cannot be canceled or changed.

 

10. What forms of payment are accepted?                                                     

a) Western Union/ Money Gram - Below USD 400                             

b) Bank Transfer or PayPal (PayPal fees to be paid by buyer) – Above USD 400

 

11. Will the hair look exactly like the hair in the picture?  

The picture is to give an idea of our hair's texture. There will be slight variations between the hair you receive and the hair featured in the photo.

 

12. How many ounces per bundle?

Each bundle is 3.5z (about 100 grams).

 

13. How will I get my hair?

a) Place an order through email.

b) Make the full payment through different modes of payment.

c) Get the hair through air courier services like UPS, DHL, FedEx.

 

14. Can I bleach/color the hair?

Virgin Hair (AAAAA Grade) – Yes

Remy Hair – No

 

15. How do I order?

You can order them on our website (www.humanhairlounge.c

 


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Human Hair Lounge (Brand Of Epitome Exports)
Manish (Director)
No. 221, Patparganj Industrial Area ,
Delhi - 110092, India
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